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CAD / PLM Support Consultant

Job Title: CAD / PLM Support Consultant - Direct Hire / Full Time / Perm Job Location: Raymond, OH Job Type: Full Time / Perm / Direct Hire + Benefits Job Description: Part of dynamic CAD support team responsible for supporting the design users and suppliers facing issues with CAD/PLM and related legacy systems. As one of our support engineers, you will be given every opportunity to use your knowledge and enthusiasm on every aspect of the support of CAD/PLM which includes: Technical Support User training CAD/PLM upgrade Roles & responsibilities: Troubleshoot and resolve technically complex support issues in CAD(CATIAV5) & PLM ( Enovia V5 VPM) Design user support forexternal suppliers Install CATIA V5\ VPM Navigator for design team. Maintain and update users and suppliers CATSettings. Occasional travel to do on-site installation and/or training. Developing and maintaining Documentation and Installation Procedures Develop technical documents, instructions, and training for designers and suppliers Create timelines and track progress of the reported issues. Responsible for testing and coordinating the software upgrades Preparing Reports/Audits/Presentations support activities Coordination with other internal departments for establishing supplier VPN tunnel and enabling them to connect PLM & CAD systems remotely. Recommending best practices for design users and supplier collaborations Troubleshooting supplier data transfer issues Skill Sets: Interpersonal skills: Proactive at solving internal user and external supplier issues. Excellent communication skills to coordinatewith different departments to resolve the issues faced by both internal users and external suppliers Good presentation skills to prepare and demo to user groups / sessions. Able to coach the users with best practices/processes on CAD & PLM. Exhibit good team work and a positive attitude. Technical skills: Degree in mechanical engineering or equivalent 1-3 years of experience in CAD& PLM (preferably CATIA V5 , Enovia VPM V5) Previous experience in user support or as designer is advantageous
Salary Range: NA
Minimum Qualification
Less than 5 years

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