Desktop Support Specialist
3.
7 Raymond, OH Raymond, OH Full-time Full-time $25 - $28 an hour $25 - $28 an hour Job Title:
Desktop Support Technician Job Type:
Full Time/Permanent
Job Description:
Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client support, Printers, PDAs (Tablets), iPhone, Mobile, and LAN cable drops, BYOD, I.
P.
Phones & Audio video conference devices.
Hands & feet support for network and server equipment as well as any IT related projects.
Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives.
Backing up and restoring user data, settings, and associated systems administration activities Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts.
Assist on Incident and Problem management activities.
Be available for On-call support on need basis & as business demands.
Adhere to ticket response and resolution SLAs as agreed upon with the customer.
Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint etc.
) Strong Microsoft Operating System installation and troubleshooting skills.
Experience-based Windows support Configuration/imaging Installation environment General Windows OS troubleshooting Hardware support and troubleshooting Troubleshooting hardware issues Replacing desktop/laptop hardware Installation of peripheral devices.
In addition, this position qualifies for benefits like health insurance, paid time off (PTO), 401(K).
Exact compensation may vary based on skills, experience, education, and/or to comply with federal or state law.
Job Type:
Full-time Pay:
$25.
00 - $28.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Relocation assistance Experience level:
1 year No experience needed Schedule:
8 hour shift Weekdays Weekends as needed Work Location:
In person Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client support, Printers, PDAs (Tablets), iPhone, Mobile, and LAN cable drops, BYOD, I.
P.
Phones & Audio video conference devices.
Hands & feet support for network and server equipment as well as any IT related projects.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Raymond, OH Raymond, OH Full-time Full-time $25 - $28 an hour $25 - $28 an hour Job Title:
Desktop Support Technician Job Type:
Full Time/Permanent
Job Description:
Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client support, Printers, PDAs (Tablets), iPhone, Mobile, and LAN cable drops, BYOD, I.
P.
Phones & Audio video conference devices.
Hands & feet support for network and server equipment as well as any IT related projects.
Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives.
Backing up and restoring user data, settings, and associated systems administration activities Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts.
Assist on Incident and Problem management activities.
Be available for On-call support on need basis & as business demands.
Adhere to ticket response and resolution SLAs as agreed upon with the customer.
Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and Handhelds Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint etc.
) Strong Microsoft Operating System installation and troubleshooting skills.
Experience-based Windows support Configuration/imaging Installation environment General Windows OS troubleshooting Hardware support and troubleshooting Troubleshooting hardware issues Replacing desktop/laptop hardware Installation of peripheral devices.
In addition, this position qualifies for benefits like health insurance, paid time off (PTO), 401(K).
Exact compensation may vary based on skills, experience, education, and/or to comply with federal or state law.
Job Type:
Full-time Pay:
$25.
00 - $28.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Relocation assistance Experience level:
1 year No experience needed Schedule:
8 hour shift Weekdays Weekends as needed Work Location:
In person Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client support, Printers, PDAs (Tablets), iPhone, Mobile, and LAN cable drops, BYOD, I.
P.
Phones & Audio video conference devices.
Hands & feet support for network and server equipment as well as any IT related projects.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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